At KDSWR, we partner with retailers from all over the world, returns policies will vary by item and with Retailer. We however make it a point to partner with Retailers who deliver your purchases worldwide.
The shipping information can be found on the product page of the item you are purchasing, if you click the “shipping and returns" tab, you will be able to see the
retailer’s policy. All our retailers will offer international shipping.
In some cases delivery of items will be by KDSWR and this will be made clear during the check out process. Depending upon your location, the time that delivery will take for your purchase to reach you may vary. Nevertheless, we use the quickest courier to reach you for the earliest possible. To know delivery costs, select your destination in the check-out page.
Please note that some products will be dispatched directly by manufacturers, so will arrive in a separate shipment from any other products you order.
HOW TO RETURN YOUR ORDER – ADD TO CART
If item is purchased directly from KDSWR (Add to Cart as opposed to Buy Now) We are happy to refund or exchange any item (including sale items) within 14 days from date of arrival, if for any reason you change your mind (subject to our terms and conditions).
To exchange an item, please email firstname.lastname@example.org, using the subject matter ‘exchange’, and including your order number in the body of the email. Please specify the new size you require; we will then be able to confirm whether the exchange can be arranged or not.
RETURNS, EXCHANGES & REFUNDS POLICY – ADD TO CART
If you want to exchange an item, there won’t be any charges to exchange items for a different size, however all exchanges are based on stock availability.
If you want to return us your purchase and get a refund, we will refund the payment onto your payment card once all returned goods have been safely received.
We will only fulfill an exchange/refund if the item is returned in its original packaging and in original condition.